The following are typical questions we receive from customers and clients along with our typical responses. Each water feature is unique and has it’s own characteristics, conditions, and decision-making criteria so please contact us directly if you have more specific questions.
Q: What happens after I fill out a form and submit it to PondWorks?
A: After receiving your form information, PondWorks will create a Custom Maintenance Contract for your water feature. We will create a Contract Summary document showing the service and product totals you prefer and present it to you in an email (or hard copy, if desired). This followup email will also contain any automatic payment release forms, as required.
Q: How much does a Spring Opening, Fall Winterization Closing Service, or Monthly Maintenance Service Cost?
A: It varies greatly; depending on a few factors. We strive to provide fair pricing to all our Customers and have developed systems and procedures in-house that create efficiencies of time, effort, and cost. Here’s a partial list of water feature characteristics that can impact the Cost per Visit for each maintenance service:
Size and depth of the water feature
Filtration and circulation system styles
Location and travel time
Number of water features on site
Local conditions (site access, adjacency to trees, etc.)
Q: Take Fish?
Q: Turtles and Frogs?
Q: Fish / frogs / turtles / plants when cleaning?
Q: Feeding Fish? - how much - when start / stop
To speak with our maintenance staff or to schedule a service, please send us an email at:
or call at:
KEY MAINTENANCE SERVICES:
- Spring Opening / Cleaning
- Monthly / Weekly Service Calls
- Fall Winterization / System Shutdown
- Plant Storage
- Aquatic Plant Care
- Fish Care
- Pond / Lake Management
- Algae Control
- Equipment and System Repair / Service
- Wetland Mitigation
- Stormwater Detention / Retention Basin Maintenance
Please feel free to call us at:
610.327.1423 or email us at: email@example.com to schedule a cleaning, maintenance or if you have any questions!