Why PondWorks?
Experience
PondWorks has always specialized and focused in all types of water features. We are not a landscaping company that occasionally installs a pond or fountain. We have acquired the proper equipment, knowledge and experience to design, construct and maintain beautiful, healthy water features of all shapes and sizes. Our staff understands water feature construction and care, and strives to better themselves from each project.
Commitment
PondWorks has been designing, building and maintaining ponds and fountains since 1993. We are committed to serving our customers and the industry as a whole. Professionalism in business garners respect, shows a commitment to the relationship with the customer, helps us to maintain customers and introduce us to new customers.
Service
We pride ourselves on our excellent customer service practices. From initial design consultation, to each monthly or yearly maintenance service contract visit, we strive to provide efficiency, clear communication and professional service on each project. Each pond and water feature is unique, and each one deserves individual attention and focus to address the interests or concerns of the customer. We routinely deal with scheduling multiple construction, consultation, and maintenance / service appointments requests while accommodating variable weather conditions to keep each project moving forward and meeting the customer’s needs quickly and efficiently. Year after year, over 95% of our customers tell us they are extremely satisfied.
Value
PondWorks strives to provide high quality service and products at a fair price. There are cheaper alternatives available but, as with any service, you get what you pay for. When making an investment in ponds and water features the knowledge and experience of the designer and installer will greatly affect the long term cost of the installation. Doing it right the first time will save time, and money, and allow you, the customer, to enjoy a beautifully functional project without experiencing the headache of dealing with the multitude of ‘sub-par’ pond installers offering cut rate services. PondWorks always stands behind our work. We welcome the opportunity to provide our credentials, qualifications, and project experience to you.
"Our pond plans presented Brian with quite a challenge. We had chosen a spot nestled in an existing grove of Rhodendrons and a precious old Red Maple. The Pondworks team came in and dug the pond, laid the pipes for the bottom drains and skimmers, and laid positioned the liner without so much as a broken branch... The real craftsmanship came with the rock work. Large and indigeneous rocks were artfully placed around the pond to complete the natural setting. Thank you Brian, for building this beautiful pond..."
Wendy & Jim Oram
I recommended your pond service after meeting you crew on my first visit; your staff is the greatest!"
Jackie
Great job on the pond! We love it! Everyone who sees it raves about how nice it is. Keep up the good work. We're really glad we got you to do the job. Your employees are all very friendly and knowledgeable. It was a pleasure to have them work here."
Bernie & Jane
"It is always a pleasure dealing with everyone at PondWorks!"
Linda
"...if it involves water in any way, PondWorks is our 'go-to' company without question or parallel. ...PondWorks is very reliable and trustworthy in terms of honoring the schedule and keeping the job moving at a good pace. ...their follow-up -- should there be a problem or questions -- is prompt and professional. ..we are confident that you will be exceedingly happy with their professionalism an service during the project. ..you will be very satisfied with the end product, and enjoy it for many years."
Mark Eberhard, Barneston Hill Landscape & Design
I just wanted to thank you and our team for your excellent work. The filtration system that you designed and built for our pond has exceeded all expectations. The filtration system is quiet, compact, and out of sight, and best of all has made maintenance a breeze."
Rob